How do I apply for my Trial Season Ticket?

  • Does your employer have a Third-Party payer agreement with SNCB?
    Or don't you know? Then contact your employer.
  • Does your employer NOT have a Third-party payer agreement with SNCB?
    Read the information below and apply for your Trial Season Ticket before 31st October 2022.
The Trial Season Ticket promo includes a 50% discount on a monthly season ticket (Standard or Unlimited Season Ticket).
  • Standard Season Ticket 1 month in 1st or 2nd class for journeys under 150 km
  • Unlimited Season Ticket 1 month in 1st or 2nd clas for journeys over 150 km
  • Only valid for new customers or for those who did not have an active season ticket after 15 March 2022
  • The Trial Season ticket is valid for 1 month from the chosen start date (earliest possible start date: 16 September 2022)
  • Can be combined with a supplement for STIB, De Lijn or TEC (the 50% reduction only applies to the train part)

Apply for your Trial Season Ticket

Do you already have a season ticket? We offer you a Gift Ticket!

If you still have an active Standard Season ticket or Unlimited Season ticket after 15 March 2022, you are not eligible for a Trial Season Ticket at -50%. But don't worry, we have another surprise for you. We're giving you a Gift Ticket: a free return ticket between two Belgian stations of your choice. This way, you can also take the train to travel somewhere other than to work!

Apply for your Gift Ticket

Frequently asked questions

Who is eligible for the Trial Season ticket at -50%?

With the Trial Season ticket, we want you to discover (or rediscover) the train for your journeys to and from work. That is why the Trial Season Ticket is intended for:

  • new subscribers who have never had a Standard or Unlimited Season Ticket
  • previous subscribers who have not had an active Standard or Unlimited Season Ticket since 15 March 2022
Yes, if you are under 26 and no longer a student, you can take advantage of a Standard or Unlimited season ticket for 1 month at a 50% discount. If you are a student under 26, other formulas are more advantageous, such as the Student Season ticket or the Student Multi (on presentation of a school certificate). Also consider the Youth Multi.
Yes, you can also benefit from the Trial Season ticket at -50%. The procedure is the same as usual: you contact your employer, and he does the necessary to apply for your Trial Season Ticket.

You can check the validity dates of your season ticket in different ways

  • online in a few clicks via your My SNCB account
  • via the SNCB ticket machines in the stations
  • with the staff on board the train when they check your ticket
  • at the counters in SNCB stations

No My SNCB account yet?

Enjoy the benefits of a My SNCB account for free: buy and renew your season ticket in a few clicks, download your traveller's certificate (valid for your tax return), check the balance of your electronic wallet and book assistance for reduced mobility online.

Create your free My SNCB account on this page. Check that the personal details registered on your My SNCB account correspond to the personal details on your MoBIB card. These details must match those on your identity card (surname, first name, date of birth).

Which season tickets are covered by this promo?

Only the Standard Season Ticket 1 month (between two Belgian stations, i.e. excluding border points) and the Unlimited Season Ticket 1 month loaded on MoBIB card are eligible for this 50% discount.
Half time season tickets, complex season tickets (paper format), cross-border season tickets, Student season tickets, Citypass and Brupass (XL) are not covered by this promo.
The 1 month Standard Season ticket is ideal for fixed journeys (same departure and arrival station) of less than 150 km. For journeys of more than 150 km, we recommend the Unlimited 1 month season ticket, which allows you to travel on the entire network. 
No, the Standard Season tickets for our destinations just across the border (Maastricht, Roosendaal, Aachen, Luxembourg, Lille, Maubeuge or Aulnoye-Aymeries) are not part of this promotion.
Yes, if you buy your Standard or Unlimited season ticket at -50%, you can add a supplement for STIB, De Lijn or TEC, but the -50% discount only applies to the train section. You pay the supplement for STIB, De Lijn or TEC at the normal price.
Yes, in addition to your -50% Trial Season Ticket you can purchase a parking season ticket for 1 month at the preferential train passenger rate at the station of your choice (subject to availability). The 50% promotion is only valid for the train part of your Standard Season ticket or Unlimited Season ticket.

The parking season ticket must be purchased separately from the vending machines or from the ticket office.
No, you can only benefit from the promotion once on the Standard or Unlimited 1 month season ticket at 50%.

How can I get the discount?

First submit your application for a Trial Season Ticket.

  • If your employer has a third-party payer agreement with SNCB (or if you are not sure), first contact your employer: he will make the necessary arrangements for you.
  • If your employer does not have a Third-Party Payer agreement, fill in the online application form no later than 31 October 2022.

And after that?

If you are eligible for the Trial Season Ticket, you will receive an e-mail one or two working days later confirming that your application has been accepted. Another 2 working days later you will receive a second e-mail, also with the discount code and a link to order your season ticket with 50% discount:

  • online, via your My SNCB account
  • at the ticket office of a station of your choice, with your electronic identity card, the discount code you received by e-mail and your personalised MoBIB card.

Important: your discount code can be used 24h after receipt.

If you do not have a personalised MoBIB card, you can buy one together with your Trial Season Ticket at the ticket office or online for € 5.

Your Trial Season Ticket at -50% can be requested until 31 October 2022 at the latest (regardless of whether your employee has a Third-Party Payer agreement with SNCB or not).

Once you have given us your details, we will send you a discount code (without any obligation to buy). Your discount code can be used 24 hours after receipt. You then have 30 days to activate it (i.e. until 30 November 2022 at the latest).

Your season ticket will be loaded onto your personalised MoBIB card.

With your Standard season ticket you can travel freely during the period of validity on the chosen route (to go to work or for any other reason). If there is a ticket control, just show your MoBIB card to the train conductor.

The same applies to Unlimited Season tickets, but you can travel freely on the entire network.
Your Standard or Unlimited season ticket will be loaded onto your MoBIB card.

If you don't have a personalised MoBIB card yet, you can buy one - together with your Test Season ticket - at the ticket office or online for € 5.
Have you purchased a 1 month Standard or Unlimited Season ticket at the normal price since 16 September 2022, even though you were eligible for the 50% discount (i.e. you've never had a Standard or Unlimited Season Ticket, or you had no active season ticket after 15 March 2022)?

No problem, it can happen! Our Customer Services can refund half the price of the season ticket you just purchased. Send us your refund request via this contact form, stating your MoBIB card number and clearly mentioning the 50% Trial Season Ticket topic in the field "Reason for your request".
Yes, if you buy a season ticket for your commute, your employer is obliged to refund all or part of it to you. Do not hesitate to contact your employer to find out what reimbursement conditions apply in your company.
Standard Season ticket and Unlimited Season ticket for 1 month at -50% are fully refundable until the day before the first day of validity. They are no longer refundable from the first day of validity.

By the way, the Standard or Unlimited 1 month -50% Season ticket is in your name and will be loaded onto your personal MoBIB card. So you cannot pass it on or resell it.
  • Does your employer have a third-party payer agreement with SNCB? Then you can simply renew your season ticket according to the usual conditions of your employer's third-party payer agreement (online via your My SNCB account, at the ticket counter or automat). Always contact your employer for more information.
  • Does your employer not have a third-party payer agreement? Then you cannot renew your Trial Season Ticket, but you can buy a new season ticket of your choice (at the regular price). This new season ticket will be loaded onto your personal MoBIB-card (the same card as the one on which your Trial Season Ticket was loaded on). You can buy your new season ticket at a ticket office or on our website by logging in with your My SNCB account.

What is the Gift Ticket?

If you had a valid Standard Season ticket (including crossborder season tickets) or Unlimited Season ticket after 15 March 2022, you are not eligible for a 1 month Trial Season ticket at -50%.

But we do want to thank you for choosing the train for your commute to work. That's why we are giving you a Gift Ticket for a return journey on any route in Belgium on the date of your choice.
To all travellers who had an active season ticket after 15 March 2022 and whose email address we know (and who have given their consent to receive promotional information), we have sent an email with a personal discount code which you can use to order your Gift Ticket online.

If you didn't receive an email but still have a valid season ticket after 15 March 2022, you can apply for your personal discount code until 31 October 2022. You will need this discount code to order your Gift Ticket online until 30 November 2022 at the latest.
The Gift Ticket is valid for a return journey on any route in Belgium (between two Belgian stations of your choice), on the travel date of your choice. You do not necessarily have to make your outward and return journeys on the same day: you can choose the date of your outward and return journeys yourself.

Tickets can be purchased online as of 31 days in advance. If you use your personal coupon code to order your Gift Ticket online, you can choose your travel date within 31 days. Since your discount code must be activated by 30 November, you can travel with your Gift Ticket by 31 December 2022.
Yes, the Gift Ticket is personal (because when ordering your Gift Ticket online, the name of the traveller must be provided), but it does not necessarily have to be the name of the subscriber to whom the discount code was sent. When ordering your Gift Ticket online, you may decide who will travel with it.

Important information to employers

You have a third-party payer agreement with SNCB

You don't have to do anything on your side, nor do you have to modify the terms of your agreement: via your monthly invoice, your company will automatically be credited with 50% of the employer's contribution of the train part for all eligible season tickets (1-month Standard Season Ticket and 1-month Unlimited Season Ticket) issued between 16/09/2022 and 30/11/2022 through your third-party payment agreement.
  1. Create a new certificate form via our Business Portal. Make sure you select the validity period "1 month".
  2. Your employee will then be able to order his or her new season ticket online (via his or her My SNCB account) or at the ticket office of the station of his or her choice.
  3. Via your monthly invoice, your company will automatically be re-credited with 50% of the employer's contribution of the train part for all 1-month Standard Season Tickets or 1-month Unlimited Season Tickets issued between 16/09/2022 and 30/11/2022 in the context of your third-party payment agreement.
  1. Your employee can simply renew the existing season ticket by 1 month, as before: online (via My SNCB account), at a vending machine or at the ticket office.
  2. Via a monthly invoice, your company will be automatically credited of 50% of the employers's contribution of the train part of all Standard Season Tickets 1 month or Unlimited Season Tickets 1 month renewed between 16/09/2022 and 30/11/2022 under your third-party payer agreement.
Your employees who already have an active Standard Season Ticket or Unlimited Season Ticket (or who have had one since 15 March 2022) are not eligible for a -50% Trial Season Ticket.

But to thank them for choosing the train for their home-to-work journeys, we are pleased to offer them a Gift Ticket, valid for a return journey on any route in Belgium on the dates of their choice.

All they have to do is request their Gift Ticket in their own name by 31 October 2022 at the latest.

They will then receive their personal promo code with which they can order their Gift Ticket online until 30 November 2022.

You don't have a third-party payer agreement

To enter into a third-party payer contract for your company, simply submit your contract application via the Commuter travel page.

It takes 10 days for your contract to be signed and active. Once your contract is signed, we will send you all the information you need to use our Business Portal.
If your company does not want a third-party payment agreement with SNCB, your employees can nevertheless benefit from a Trial Season Ticket for one month with 50% off if they never had a Standard or Unlimited Season Ticket (or if they no longer had an active Standard or Unlimited Season Ticket after 15 March 2022).

All they need to do is individually submit their Trial Season Ticket request online by 31 October 2022 at the latest. 

They will then receive the promo code that will allow them to purchase and pay for their 1-month Standard or Unlimited Season Ticket at a 50% discount.

It will then be up to you to reimburse the employer's share according to procedures applied within your company.
Your employees who already have an active Standard Season Ticket or Unlimited Season Ticket (or who have had one since 15 March 2022) are not eligible for a -50% Trial Season Ticket.

But to thank them for choosing the train for their home-to-work journeys, we are pleased to offer them a Gift Ticket, valid for a return journey on any route in Belgium on the dates of their choice.

All they have to do is request their Gift Ticket in their own name by 31 October 2022 at the latest.

They will then receive their personal promo code with which they can order their Gift Ticket online until 30 November 2022.
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